Flexible funnels will track visitors that hit each step, even if a different event takes place between each step. Les look at an example.
If a funnel has been setup with 3 steps, each for the “visited page” event with the following steps:
The following journey will be included if the funnel is setup as a flexible funnel:
You’ll see that the visitor in this example went to the blog page between the landing page and the “about us” page. Because of this, the user would be counted in a flexible funnel, but not if the funnel is flexible.